Tuesday, October 23, 2012

Broadband Incident Report : : BIRMINGHAM EDGE SWITCH ROUTER 6 : LOSS OF SERVICE : Reference 37884 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 37884   Issue : INITIAL/FINAL  
  Detected Date: 23/10/2012   Detected Time: 13:35  
  Start Date: 23/10/2012   Start Time: 13:29  
  Actual Clear Date: 23/10/2012   Actual Clear Time: 13:29  
     
  Incident Headline: : BIRMINGHAM EDGE SWITCH ROUTER 6 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Service has been restored as of 13:29:05; by completing: This notification provides the details of the end users who were potentially impacted by an incident which has already been resolved BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01162012124012130012132012144
01214501214601216201216601283
0128501295013840140601432
0143701443014460145201455
0149501497015090152701531
0154301562015640156801584
0163901646016560167501684
0168601782017850178901886
0190201905019220192601952
019890247626024762702476330247641
02476690247672024767602920210292031
02920330292051029205402920730292091
 
  Duration: 0 days 00 hours 00 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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