Sunday, October 21, 2012

Broadband Incident Report : : READING 4 EDGE SWITCH ROUTER 7 : LOSS OF SERVICE : Reference 37625 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 37625   Issue : INITIAL/FINAL  
  Detected Date: 21/10/2012   Detected Time: 15:22  
  Start Date: 21/10/2012   Start Time: 15:22  
  Actual Clear Date: 21/10/2012   Actual Clear Time: 15:24  
     
  Incident Headline: : READING 4 EDGE SWITCH ROUTER 7 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Service has been restored as of 15:24 by equipment reload. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0117301179011890120201208
0120901225012420124301249
0125201264012710127501276
0128001288012960130501326
0139201420014540146001488
0148901491014940153101566
0157901594016080163501643
0166601672017220172601736
0174701749017520175301761
0179301822018230183701865
0186901872018840190301934
0193501962019800198301985
019930238032023803902380490238055
02380570238058023806002380670238069
02380760239255023925902392790239311
LLSM0LLSS0LLST0LLTH0LLWW0
 
  Duration: 0 days 00 hours 02 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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