Tuesday, October 23, 2012

Broadband Incident Report : : MANCHESTER EDGE SWITCH ROUTER 06 : LOSS OF SERVICE : Reference 37857 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 37857   Issue : INITIAL/FINAL  
  Detected Date: 23/10/2012   Detected Time: 11:57  
  Start Date: 23/10/2012   Start Time: 11:56  
  Actual Clear Date: 23/10/2012   Actual Clear Time: 11:57  
     
  Incident Headline: : MANCHESTER EDGE SWITCH ROUTER 06 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Service was automatically restored at 11:57 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0120401229012440124801253
0125701274012820129801432
0145701492015120015122015125
015127015128015129015133015134
015142015147015148015149015160
015162015163015164015172015173
0151920151930151940152401530
015390156501584016127016128
016142016162016163016165016166
01617601617901618601619501663
0168601695016970170601743
0177201793019250192801942
019460195201970LLLC0LLLV0
019460195201970
 
  Duration: 0 days 00 hours 01 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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