Thursday, October 25, 2012

Broadband Incident Report : : READING EDGE SWITCH ROUTER 8 : LOSS OF SERVICE : Reference 38172 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 38172   Issue : INITIAL/FINAL  
  Detected Date: 25/10/2012   Detected Time: 07:39  
  Start Date: 25/10/2012   Start Time: 07:37  
  Actual Clear Date: 25/10/2012   Actual Clear Time: 07:37  
     
  Incident Headline: : READING EDGE SWITCH ROUTER 8 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Service has been restored as of 07:37; by completing: BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0117301179011890120201209
0122501249012520125601258
0127101275012850129501297
0130501326013290136401367
0137301395014040142501453
0145401460014880148901491
0149401503015940160801626
0162801635016370165201666
0167201722017260174701749
0175201753017610179301803
0182201823018410186501872
0188401929019340196201983
019930238067LLSM0LLSS0LLST0
 
  Duration: 0 days 00 hours 00 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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