Tuesday, October 23, 2012

Broadband Incident Report : : MANCHESTER 6 EDGE SWITCH ROUTER 15 : LOSS OF SERVICE : Reference 37944 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 37944   Issue : INITIAL/FINAL  
  Detected Date: 23/10/2012   Detected Time: 18:12  
  Start Date: 23/10/2012   Start Time: 18:12  
  Actual Clear Date: 23/10/2012   Actual Clear Time: 18:13  
     
  Incident Headline: : MANCHESTER 6 EDGE SWITCH ROUTER 15 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Service has been restored as of 18:13 by completing a reboot of application. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0122901248012530125401274
0128201283013520138801422
0142301457014770148401492
015122015123015128015147015172
0151730151920151940152401535
016129016133016134016135016142
016147016148016170016179016183
01619601625016780170401706
0175801766017720178201889
01925019420197001978LLLC0
01978
 
  Duration: 0 days 00 hours 01 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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