Broadband Incident Report : : MANCHESTER5 EDGE SWITCH ROUTER 5 : LOSS OF SERVICE : Reference 38117 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	38117		Issue :	INITIAL/FINAL
	Detected Date:	24/10/2012		Detected Time:	17:55
	Start Date:	24/10/2012		Start Time:	17:55
	Actual Clear Date:	24/10/2012		Actual Clear Time:	17:57
	Incident Headline:	: MANCHESTER5 EDGE SWITCH ROUTER 5 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 17:57 by completing a reboot of software. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01204 01228 01229 01248 01254 01422 01484 01492 015120 015122 015123 015125 015128 015129 015134 015147 015148 015151 015152 015153 015154 015160 015164 015167 01524 01535 01539 01565 01584 01606 016122 016123 016128 016143 016149 016192 016194 01625 01654 01678 01695 01706 01745 01758 01768 01772 01782 01829 01845 01900 01924 01925 01928 01939 01946 01978
	Duration:	0 days 00 hours 02 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.