Broadband Incident Report : : ILFORD5 EDGE SWITCH ROUTER 2 : LOSS OF SERVICE : Reference 38111 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	38111		Issue :	FINAL
	Detected Date:	24/10/2012		Detected Time:	17:17
	Start Date:	24/10/2012		Start Time:	17:15
	Actual Clear Date:	24/10/2012		Actual Clear Time:	17:35
	Incident Headline:	: ILFORD5 EDGE SWITCH ROUTER 2 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 17:35 by completing: a software reload. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01206 01245 01255 01263 01268 01277 01279 01304 01322 01323 01328 01366 01376 01379 01386 01394 01473 01474 01485 01493 01502 01508 01580 01603 01621 01622 01692 01702 01708 01727 01728 01732 01787 01795 01842 01843 01920 01953 01992 0203022 0203069 0203224 0203229 0207001 0207005 0207068 0207093 0207380 0207383 0207387 0207388 0207510 0207515 0207517 0207531 0207536 0207537 0207538 0207719 0207987 0208215 0208216 0208252 0208306 0208310 0208311 0208312 0208319 0208320 0208352 0208363 0208365 0208367 0208376 0208493 0208503 0208517 0208526 0208550 0208551 0208592 0208593 0208595 0208596 0208697 0208801 0208808 0208880 0208885 0208980 0208981 0208983 0208984 LLEA0 LLLN0 0208984
	Duration:	0 days 00 hours 20 minutes

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