Broadband Incident Report : : BIRMINGHAM NODE 10185 : PARTIAL DEGRDED SERVICE : Reference 37772 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	37772		Issue :	FINAL
	Detected Date:	22/10/2012		Detected Time:	21:21
	Start Date:	22/10/2012		Start Time:	21:21
	Actual Clear Date:	22/10/2012		Actual Clear Time:	21:27
	Incident Headline:	: BIRMINGHAM NODE 10185 : PARTIAL DEGRDED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service has been restored as of 21:27 by completing a change of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	012125 012144 012145 012146 012150 012151 012152 012153 012155 012160 012162 012166 012168 012169 01239 01242 01283 01299 01384 01386 01437 01443 01446 01451 01452 01455 01509 01527 01543 01564 01568 01594 01633 01639 01656 01664 01676 01686 01789 01902 01905 01926 01952 0247626 0247627 0247632 0247633 0247634 0247635 0247637 0247638 0247666 0247668 0247672 0247674 0247676 0292031 0292033 0292054 0292073 0292054
	Duration:	0 days 00 hours 06 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.