****SPAM:5.7**** Broadband SERIOUS Incident Report : : MANCHESTER, MILTON KEYNES, BIRMINGHAM : LOSS OF SERVICE : Reference 37761 : Issue FINAL :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	37761		Issue :	FINAL
	Detected Date:	22/10/2012		Detected Time:	19:23
	Start Date:	22/10/2012		Start Time:	19:23
	Actual Clear Date:	22/10/2012		Actual Clear Time:	21:07
	Incident Headline:	: MANCHESTER, MILTON KEYNES, BIRMINGHAM : LOSS OF SERVICE
	Incident Details:	On 22nd October 2012, BT experienced some difficulties with Edge switch routers at Milton Keynes, Birmingham and Manchester. The fault was identified at 19:23 and was upgraded within BT to a SI. The difficulty was as a result of Internal processing errors.
	Closure Details:	BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01162 01179 01200 01202 01204 012124 012125 012143 012150 012151 012152 012153 012155 012159 012168 01223 01229 01234 01243 01244 01248 01249 01253 01254 01256 01269 01274 01276 01282 01284 01285 01286 01291 01295 01296 01302 01325 01327 01348 01352 01353 01354 01366 01384 01386 01392 01395 01406 01407 01422 01423 01432 01442 01446 01453 01454 01457 01462 01477 01480 01483 01484 01487 01490 01491 01492 01494 01495 015120 015128 015133 015134 015144 015147 015148 015162 01524 01525 01527 01529 01530 01531 01535 01536 01538 01539 01544 01554 01558 01564 01568 01572 01582 01584 01590 01597 01603 01604 01608 016127 016133 016147 016177 016187 01625 01636 01638 01639 01646 01656 01664 01691 01694 01697 01704 01730 01733 01745 01749 01754 01767 01768 01769 01772 01778 01780 01782 01789 01823 01829 01834 01837 01865 01869 01886 01889 01900 01902 01905 01908 01922 01925 01926 01933 01935 01945 01946 01949 01952 01954 01970 01978 01981 01982 01993 01995 0238024 0238034 0238061 0238062 0238064 0238065 0238089 0247639 0292045 0292046 0292047 0292048 0292049 LLCM0 LLEA0 LLEM0 LLLC0 LLLV0 LLMR0
	Duration:	0 days 01 hours 44 minutes

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