Tuesday, October 23, 2012

Broadband Incident Report : : BIRMINGHAM EDGE SWITCH ROUTER 6 : LOSS OF SERVICE : Reference 37875 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 37875   Issue : INITIAL/FINAL  
  Detected Date: 23/10/2012   Detected Time: 12:45  
  Start Date: 23/10/2012   Start Time: 12:42  
  Actual Clear Date: 23/10/2012   Actual Clear Time: 12:42  
     
  Incident Headline: : BIRMINGHAM EDGE SWITCH ROUTER 6 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: Service has been restored as of 12:42:05; Automatically BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0116201163012124012131012132
012137012142012144012150012153
012155012160012164012173012174
0121750121760121770124201252
0126901283012850138601432
0144301452014530145501495
0150901527015380154301562
0156401572015940160001633
0164601656016840174301785
0178901792018270185801874
018890190201905019260247626
02476310247649024765802476630247664
02476660247668024767002476730247674
02477040292019029202102920250292030
02920330292040029204502920460292047
02920480292049029206302920810292086
0292088029204902920630292081
 
  Duration: 0 days 00 hours 00 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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