Tuesday, October 23, 2012

Broadband Incident Report : : EDINBURGH EDGE ROUTE SWITCH 5 : LOSS OF SERVICE : Reference 37846 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 37846   Issue : INITIAL/FINAL  
  Detected Date: 23/10/2012   Detected Time: 11:24  
  Start Date: 23/10/2012   Start Time: 11:20  
  Actual Clear Date: 23/10/2012   Actual Clear Time: 11:21  
     
  Incident Headline: : EDINBURGH EDGE ROUTE SWITCH 5 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: This is a notification of an incident that has already cleared.Service auto restored at 11:21 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0117901189012240122901233
0124301259012730127601293
01297013030130601307013125
01316201316501316601316701324
0134001342013430135501357
0136001381013890140301428
0143401435014440144501461
0146301467014730147501483
0150601546015570156301573
0157701580015830165101655
0166701670016810172601737
0173801764017680178601798
0180301828018480186201875
0187701882018870189201896
018990190001903019138019141
0191490193201934019970203118
02031660203186020323102032320203251
02032530203274020348902036090208230
02082410208254020826902082870208288
02082930208305020833202083330208334
02083420208350020835102083550208362
02083630208364020836602083670208372
02083950208439020847302084800208482
02084880208538020858202086050208607
02086410208642020864302086440208647
02086550208661020866202086640208669
02086700208674020867602086770208678
02086800208681020868602086880208696
02087150208722020874402087550208760
02087610208766020876902087700208773
02088350208853020885802088670208870
02088740208875020887702088910208892
02088930208894020889802089150208940
02089430208948020897302089770238081
02821770283885028427702843770287032
02870340287035028796502880750288077
02885550288675028895602890450289046
02890730289087LLLS0LLSD0LLTH0
02890730289087
 
  Duration: 0 days 00 hours 01 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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