Broadband Incident Report : : KINGSTON 4 EDGE SWITCH ROUTER 8 : LOSS OF SERVICE : Reference 37941 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	37941		Issue :	FINAL
	Detected Date:	23/10/2012		Detected Time:	17:52
	Start Date:	23/10/2012		Start Time:	17:47
	Actual Clear Date:	23/10/2012		Actual Clear Time:	17:56
	Incident Headline:	: KINGSTON 4 EDGE SWITCH ROUTER 8 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 17:56 by completing a software reload. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01179 01189 01202 01237 01243 01252 01258 01268 01273 01275 01278 01342 01363 01395 01438 01460 01473 01494 01590 01622 01626 01647 01752 01761 01793 01794 01795 01798 01823 01865 01935 01963 01983 01984 01993 0238052 0238070 01983 01984
	Duration:	0 days 00 hours 09 minutes

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