Broadband Incident Report : : 7 MUX IN THE NORTH WEST : LOSS OF SERVICE : Reference 20002 : Issue 9 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20002		Issue :	9
	Detected Date:	15/08/2009		Detected Time:	21:01
	Start Date:	15/08/2009		Start Time:	20:59
	Anticipated Clear Date:	16/08/2009		Anticipated Clear Time:	15:09
	Incident Headline:	: 7 MUX IN THE NORTH WEST : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is on site carrying out further diagnostics and Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01229 01539 01995

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 16/08/2009 14:13