Broadband Incident Report : DORCHESTER MSAN 301 : LOSS OF SERVICE : Reference 20384 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20384		Issue :	FINAL
	Detected Date:	20/08/2009		Detected Time:	08:50
	Start Date:	20/08/2009		Start Time:	08:40
	Actual Clear Date:	20/08/2009		Actual Clear Time:	11:37
	Incident Headline:	DORCHESTER MSAN 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Power Cycle BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01305

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 20/08/2009 14:30