Broadband Incident Report : CRANFORD MUX 101 AND KETTERNG MUX 301 : LOSS OF SERVICE : Reference 20255 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20255		Issue :	FINAL
	Detected Date:	18/08/2009		Detected Time:	21:11
	Start Date:	18/08/2009		Start Time:	21:09
	Actual Clear Date:	19/08/2009		Actual Clear Time:	08:47
	Incident Headline:	CRANFORD MUX 101 AND KETTERNG MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01536

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/08/2009 12:08