Broadband Incident Report : CHISWICK MUX 104 : INTERMITTENT LOSS OF SERVICE : Reference 20125 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20125		Issue :	2
	Detected Date:	17/08/2009		Detected Time:	17:59
	Start Date:	17/08/2009		Start Time:	17:50
	Anticipated Clear Date:	17/08/2009		Anticipated Clear Time:	19:45
	Incident Headline:	CHISWICK MUX 104 : INTERMITTENT LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 18:50, we are now monitoring for a stability period of 3 hours. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0203249 0203275 0208248 0208742 0208747 0208987 0208994 0208995 0208996 LLLW0 0208987 0208994 0208995 0208996

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Incident Manager - Automatic Mailer.
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System Time Stamp: 17/08/2009 19:44