Broadband Incident Report : MALTON ATM NODE 1 : PARTIAL LOSS OF SERVICE : Reference 20113 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20113		Issue :	FINAL
	Detected Date:	17/08/2009		Detected Time:	14:58
	Start Date:	17/08/2009		Start Time:	14:56
	Actual Clear Date:	17/08/2009		Actual Clear Time:	16:55
	Incident Headline:	MALTON ATM NODE 1 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored. This issue may have been due to an Equipment Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01377 01653 01944

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 17/08/2009 20:12