Wednesday, August 19, 2009

BT Wholesale - 21CN Incident Report :21CN WBMC : MILTON KEYNES : LOSS OF SERVICE : Reference 20349 : Issue 2 :

BTWE401959
BTWE801834
BBCH00008241
BBCA00008240

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Incident Manager - Automatic Mailer.
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 BT Wholesale - 21CN Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users and/or services  
     
  BT Incident Reference: 20349   Issue : UPDATE  
  Detected DATE: 19/08/2009   Detected TIME: 17:02  
  START DATE: 19/08/2009   START TIME: 17:02  
  Anticipated CLEAR DATE: 19/08/2009   Anticipated CLEAR TIME: 21:01  
     
  Incident Headline: 21CN WBMC : MILTON KEYNES : LOSS OF SERVICE  
     
  Incident Details: Some of your 21CN services may have experienced a degraded service - service restored at 18.15 - now monitoring for a stability period of 3 hours.  
  Progress Details: Further updates will be provided as soon as possible.  
  Services Type & Count : Handover Service 2
WBMC Shared Host Link 1
WBMC Shared Service 1
 
       

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