Monday, August 17, 2009

Broadband Incident Report : CHISWICK MUX 104 : INTERMITTENT LOSS OF SERVICE : Reference 20125 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20125   Issue : FINAL  
  Detected Date: 17/08/2009   Detected Time: 17:59  
  Start Date: 17/08/2009   Start Time: 17:50  
  Actual Clear Date: 17/08/2009   Actual Clear Time: 18:50  
     
  Incident Headline: CHISWICK MUX 104 : INTERMITTENT LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to a Fibre Fault
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02032490203275020824802087420208747
0208987020899402089950208996LLLW0
0208987020899402089950208996
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 17/08/2009 21:38

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