Wednesday, August 19, 2009

Broadband Incident Report : CRANFORD MUX 101 AND KETTERNG MUX 301 : LOSS OF SERVICE : Reference 20255 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20255   Issue : FINAL  
  Detected Date: 18/08/2009   Detected Time: 21:11  
  Start Date: 18/08/2009   Start Time: 21:09  
  Actual Clear Date: 19/08/2009   Actual Clear Time: 08:47  
     
  Incident Headline: CRANFORD MUX 101 AND KETTERNG MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Change


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01536
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 19/08/2009 12:08

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