Thursday, August 20, 2009

Broadband Incident Report : : HALIFAX NODE: LOSS OF SERVICE : Reference 20389 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20389   Issue : 1  
  Detected Date: 20/08/2009   Detected Time: 09:30  
  Start Date: 20/08/2009   Start Time: 09:14  
  Anticipated Clear Date: 20/08/2009   Anticipated Clear Time: 09:22  
     
  Incident Headline: : HALIFAX NODE: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.  
  Progress Details: Service has been restored by completing a

Reset of Application

This issue may have been due to

an Equipment Failure


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0113201274014220148401706
0192401977
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/08/2009 10:06

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