Monday, August 17, 2009

Broadband Incident Report : MALTON ATM NODE 1 : PARTIAL LOSS OF SERVICE : Reference 20113 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20113   Issue : 3  
  Detected Date: 17/08/2009   Detected Time: 14:58  
  Start Date: 17/08/2009   Start Time: 14:56  
  Anticipated Clear Date: 17/08/2009   Anticipated Clear Time: 17:12  
     
  Incident Headline: MALTON ATM NODE 1 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored as of 16:55, we are now monitoring for a stability period of 3 hours.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
013770165301944
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 17/08/2009 17:14

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