Broadband Incident Report : HARLESDEN MUX 101 : LOSS OF SERVICE : Reference 20029 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20029		Issue :	1
	Detected Date:	16/08/2009		Detected Time:	10:57
	Start Date:	16/08/2009		Start Time:	10:53
	Anticipated Clear Date:	16/08/2009		Anticipated Clear Time:	12:53
	Incident Headline:	HARLESDEN MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0203188 0203269 0208357 0208453 0208838 0208930 0208933 0208951 0208961 0208963 0208965 0208951 0208961

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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/08/2009 11:11