Sunday, August 16, 2009

Broadband Incident Report : HARLESDEN ATM NODE 3 : PARTIAL LOSS OF SERVICE : Reference 20029 : Issue 4 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20029   Issue : 4  
  Detected Date: 16/08/2009   Detected Time: 10:57  
  Start Date: 16/08/2009   Start Time: 10:53  
  Anticipated Clear Date: 16/08/2009   Anticipated Clear Time: 12:17  
     
  Incident Headline: HARLESDEN ATM NODE 3 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored as of 11:50, we are now monitoring for a stability period of 3 hours.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
02031880203269020835702084530208537
02088380208930020893302089510208961
020896302089650208951
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 16/08/2009 12:17

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