Sunday, August 16, 2009

Broadband Incident Report : : 7 MUX IN THE NORTH WEST : LOSS OF SERVICE : Reference 20002 : Issue 12 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20002   Issue : 12  
  Detected Date: 15/08/2009   Detected Time: 21:01  
  Start Date: 15/08/2009   Start Time: 20:59  
  Anticipated Clear Date: 17/08/2009   Anticipated Clear Time: 02:00  
     
  Incident Headline: : 7 MUX IN THE NORTH WEST : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
012290153901995
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/08/2009 22:09

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