Broadband Incident Report : : HARLESDEN ATM NODE 3 : PARTIAL LOSS OF SERVICE : Reference 20029 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20029		Issue :	FINAL
	Detected Date:	16/08/2009		Detected Time:	10:57
	Start Date:	16/08/2009		Start Time:	10:53
	Actual Clear Date:	16/08/2009		Actual Clear Time:	11:50
	Incident Headline:	: HARLESDEN ATM NODE 3 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service was fully restored at 11.50, when an action took place at Harlesden. Service has been closely monitored during the three hour stability period. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203188 0203269 0208357 0208453 0208537 0208838 0208930 0208933 0208951 0208961 0208963 0208965 0208951

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System Time Stamp: 16/08/2009 14:48